Our nurses and certified case managers use a flexible information management system that supports collection and management of patient information, and retrieval and tracking of medical case and claims information. The integration of this data gives our specialists client-specific information, including enrollment and eligibility, medical benefits and exclusions, pre-certification requirements, network affiliations, and any special instructions they need to render determinations in a time sensitive manner. It facilitates accuracy and consistency in quality of care coordination, collaboration, communication and reporting.